Our partners have seen an increase in overall member satisfaction

Partnerships that Make a Difference

HomeServe offers complementary home protection plans, improving member engagement and greater support and protection.

Our Award Winning Call Center

We are committed to delivering the best experience to customers.

Our first-class Call Center is a critical part of that equation.

Learn how we can help your cooperative help your members.

Providing Your Cooperative with the Information You Need

Homeowner with a question about your policy or need one? Click here!

For more than 20 years, HomeServe USA (HomeServe) has been a leading provider of energy provider-sponsored residential installation and repair services and home protection plans, currently delivering home solutions to nearly 5 million customers. HomeServe understands co-op challenges and opportunities and is actively developing new products and turnkey solutions to support residential electric vehicle charging and high-efficiency heating and cooling, to name a few.

Partnering with HomeServe to launch a home solutions program can generate revenue to help subsidize and advance cooperative objectives, including demand-side management and low-to-moderate-income (LMI) initiatives. Our partners have seen an increase in overall member satisfaction connected to enhanced member education and engagement, as well as the exceptional service provided by HomeServe to co-op members at all touchpoints.

Home Protection Plans

LMI Solutions

(Low-to-Moderate Incomes)

Utility Marketplace

Partnering with HomeServe

Implementing and managing effective home solutions programs requires a considerable investment, additional technologies and  dedicated resources. With HomeServe, cooperatives maintain control over the program while their members gain access to our best-in class expertise in every aspect of program management:

  • Extensive educational marketing from a dedicated team of over 75 in-house experts
  • Service delivery and billing infrastructure
  • Award-winning, U.S.-based 640+ seat contact center
  • Local network of over 2,300 rigorously vetted contractor firms across various trades available to serve customers

Upcoming Events

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Home Protection Plans

HomeServe offers a comprehensive suite of home protection plans for the repair and maintenance of a wide range of energy- and water-related lines and systems.

LMI Solutions (Low-to-Moderate Income)

A unique LMI program, entirely funded by HomeServe instead of ratepayers, enables co-ops to provide low- or no-cost plans and emergency repairs for LMI members while delivering peace of mind to all members.

Utility Marketplace

HomeServe products can be integrated to utility online marketplaces to complement their offerings and create a more cohesive member experience.

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