The first day I stepped into a call center, I remember being surprised by how you could sense the culture of the environment. It was intangible, yet somehow you could feel it flow through the air around you, almost like the call center version of “the Force”!
This year’s NRECA PowerXchange conference brought together co-op leaders, board members and solutions providers to exchange ideas and insights about the industry as well as best practices for cooperative operations. HomeServe had the opportunity to attend sessions and...
Josh Cleveland from EnergyUnited speaks about the benefits of partnering with HomeServe, giving a brief history the cooperative's needs and goals and the Utility’s performance in Repairs Completed, Customer Savings for their members, and increased Customer...
While it’s intuitive to link the warming of the planet with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that...
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