Customer Service Articles

Webinar: Enhancing Member Engagement and Loyalty

Learn how a HomeServe partnership can help move the needle on your member loyalty and engagement goals. Click here to watch Josh Cleveland, Key Accounts Manager of EnergyUnited, speak on the Cooperative Partner Experience, or click here to learn about Victor Karcher...

HomeServe USA Contractor Testimonial – Joe Calhoun, Owner, TotalTech Electric

HomeServe is proud of our extensive vetting process that helps us to provide customers with the best of their local contractors. Every contractor is subjected to a personal interview, including a site visit and inspection of their facilities, before being accepted...

HomeServe Celebrates 20 Years of Serving Homeowners and Enhancing Communities

Twenty years ago this month, HomeServe launched its first U.S. utility partnership to educate homeowners and offer optional protection against potentially costly emergency repairs to residential lines and systems. Today nearly 5 million homeowners are benefitting from...

HomeServe’s 2023 State of the American Home Survey Results

New HomeServe Survey Measures Appeal of Subscription Services to U.S. Homeowners State of Home Survey Also Found Many Homeowners Continue to be Financially Unprepared for a Home Emergency Repair Norwalk, CT – August 22, 2023 – Subscription services are available for...