Service Line Responsibilities Articles

Iowa Homeowner Faces Furnace Failure During Winter Storm Elliott

Sandra never expected to need her HomeServe policy, but when Winter Storm Elliot froze her water service line solid, we had her back. Sandra J. of Des Moines, Iowa, never expected to use the emergency home repair plan protecting her water service line. “Honestly, I...

HomeServe Ensures a Bright 2022 Holiday Season for Customers

The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of HomeServe's customers, the most memorable event of the 2022 holiday season will be that their power lines froze or heating systems shut down due to extreme...

Electrical Hazard: HomeServe Helps Landlord Keep Tenants Safe from Across the Country

Linda O. sprung into action when her tenants called her about an electrical outage in the home. Linda O. is a property owner, and as a landlord her biggest priority is to ensure her tenants are happy and safe in the place they call home. And even though Linda lives in...

Electrical Cooperatives Find Customer-Centric Partner in HomeServe

Southwestern Electrical Cooperative, which has served as a rural community partner for more than 80 years in Illinois, provides power to more than 24,000 members through nearly 3,500 miles of power lines. As part of providing exceptional service and value to their...