A New Offering for Utilities to Increase Customer Engagement and Satisfaction Norwalk, Connecticut – Engaging...

A New Offering for Utilities to Increase Customer Engagement and Satisfaction Norwalk, Connecticut – Engaging...
Grady Electric Membership Corporation provides power to more than 19,000 members through nearly 3,300 miles of line in...
With transportation accounting for the greatest percentage of greenhouse gas emissions, and electrification of the...
Energy efficiency is an important part of many cooperatives’ demand-side management and outreach efforts, but your...
HomeServe will host “Innovation in the New Era of Member Engagement,” a roundtable for cooperative energy utilities,...
Energy providers must look beyond simply supplying a commodity in an industry that is undergoing rapid and...
The one thing we can depend on in the energy industry right now is change – from the proliferation of DERs to concerns...
Call center turnover rates can be two or three times that of other industries, meaning a third to nearly half of your...
At HomeServe we continually monitor major trends facing our energy utility partners and prospective partners. One...
Utilities put significant investment in energy efficiency programs, but only 40 percent of consumers participate in...
How do energy consumers view the utilities that serve them? They’ve had an opportunity to appreciate the essential...