The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of...

The holidays can be a glorious time of togetherness, giving, and wonderful memories. Unfortunately, for some of...
A New Offering for Utilities to Increase Customer Engagement and Satisfaction Norwalk, Connecticut – Engaging...
The flattening load growth and search for new revenue channels is old news to utilities – the question now is: What is...
There’s a major trend happening in energy that is not measured in barrels or BTUs. Cooperatives are becoming much...
There is a strong relationship between customer satisfaction and return on equity in the energy industry, and,...
State after state is deregulating electricity, forcing cooperatives to offer lower prices to be competitive with...
As utilities seek new ways to more deeply engage customers, they are looking at branded online marketplaces for energy...
More and more companies are taking advantage of provider services offered by their partners to strengthen utility...
If there is one thing you can predict about the energy industry, it is that the industry is unpredictable. There has...
As personal and commercial technology increases the demand for energy, the industry itself is changing, impacted by...
Millennials are becoming the largest demographic and are the largest generation employed in the U.S. workforce. Their...