HomeServe Cares Articles

Furnace Failure Means a Difficult Winter Until Foundation Offers Family Aid

Anita I. and her family had to be innovative to survive a winter after experiencing a furnace failure in their Dunbar, West Virginia, home.   Anita placed small heaters in bedrooms and the living room, but the electric system in the home couldn’t handle any more,...

Public-Private Partnership between HomeServe and Energy Co-Op Benefits Retiree

It started with a high electric bill. “I should have known then,” said Carol R. of Mason, Illinois. “The electricity bill went to $450.” However, it was the tail end of spring, and she was still using the furnace. Maybe the unseasonable cold was the problem. But just...

Water Heater Replaced by HomeServe Cares for Okmulgee Woman

Typically, one of the first things Carla S. of Okmulgee, Oklahoma does in the mornings is hop into a hot shower. So, on one August day when the water was only getting lukewarm at best, she knew she had a problem. Sure enough, she ventured into her garage where her hot...

Oklahoma Man Receives Furnace Repair

After Five Winters Without Heat, Oklahoma Man Receives Furnace Repair Larry H. of Dewey, Oklahoma, had spent five years without a working furnace. “It just quit, and I couldn’t figure out why,” he said. The plains winters are cold, and Larry fended them off with the...