New HomeServe Survey Measures Appeal of Subscription Services to U.S. Homeowners State of Home Survey Also Found Many...
HomeServe’s 2023 State of the American Home Survey Results
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Knowledge Center Articles
This Infrastructure Week, We Can’t Forget About Residential Infrastructure
Norwalk, Connecticut – [DATE] – Every year during the third week of May – National Infrastructure Week – a little...
Cooperative as Facilitator of Residential Electric Vehicle Experience – Digital Presentation
HomeServe, a leading provider of cooperative-sponsored home repair programs, conducted a study of EV owners to better...
Improve Satisfaction by Offering Recommendations from a Trusted Advisor
Energy providers must look beyond simply supplying a commodity in an industry that is undergoing rapid and...
Reduce Call Center Inbound and Outbound Call Agent Turnover
Call center turnover rates can be two or three times that of other industries, meaning a third to nearly half of your...
Battery Electric Vehicle Survey Offers EV Charger Insights for Utilities
At HomeServe we continually monitor major trends facing our energy utility partners and prospective partners. One...
Energy Efficiency Can be Unlocked with Behavioral Science
Utilities put significant investment in energy efficiency programs, but only 40 percent of consumers participate in...