Electric Vehicle Resources
Cooperatives Can Now Deliver Peace of Mind to the EV Member Experience
Electric Vehicle adoption is expected to accelerate, with more than 20 percent of annual vehicle sales expected to be EVs by 2030. As more EVs enter the market, more of your members will be requesting information on charger installation and incentive programs.
A JD Power study indicates that members who are made are aware of incentive programs participate in those programs, and their satisfaction with their energy cooperative increases. However, nearly 50% of those polled indicated they didn’t know if their co-op offered such programs.
Over 70% of electric vehicle (EV) owners express concern at the potential of their Level 2 charger breaking down. HomeServe has introduced a first-to-market solution with cooperative members in mind. Our Interior Electrical with EV Charger Protection Plan ensures member concerns can be quickly remedied when their Level 2 EV charger (EVSE) is not functioning, reducing potential negative impacts to cooperatives’ call centers. We can help educate your members and fill the charger warranty gap or provide protection for out-of-warranty chargers.

Additional Resources
Engaging with Millennials: Why It Matters
Pillars of Engagement in a Changing World
How Strong Customer Engagement Positions Utilities as Solution Providers
Blog Post
IM Plugged In EV Incentive Program Announced by I&M Power
Indiana Michigan Power (I&M) recently announced its IM Plugged In program which will accelerate Indiana residents’ adoption of electric vehicles by providing an incentive for installing charging equipment and discounting electrical rates for those who charge their...
Can Cooperatives Thrive and Grow in an Environment of Decarbonization?
Natural gas cooperatives have a long history of growing their member base by promoting the virtues of natural gas when compared to other energy options: natural gas is clean-burning, energy efficient and cost effective. The expanding concerns about climate change and...
Installing Level 2 Charger Increases Satisfaction, But is Disjointed Process
With transportation accounting for the greatest percentage of greenhouse gas emissions, and electrification of the sector as a common solution to achieving state and utility decarbonization goals, the importance of electric vehicle adoption is well understood by...