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Webinar: Utility Programs to Succeed In The #NextNormal
March 25, 2021 @ 2:00 pm - 3:00 pm
On March 25th, join HomeServe USA, Questline, FirstEnergy, and ibex as we explore the newest technologies and solutions for tackling the uncertainty of 2020, with expert guidance on how to adapt and overcome some of the critical Customer Engagement, budget, and operational challenges we know we all face in 2021.
Guests will walk away with tools on how to:
• Increase Utility Operational Efficiency – reduce operational complexity, save money, and improve customer intelligence through effective partnerships and outsourcing
• Expand Utility Revenue – diversify revenue and increase customer engagement by offering new and different products and services to customers
• Improve Utility Customer Engagement – change the tone of customer outreach and develop better relationships with digital content and Voice of the Customer programs