customer service satisfaction Articles

Southwestern Electrical Cooperative, which has served as a rural community partner for more than 80 years in Illinois, provides power to more than 24,000 members through nearly 3,500 miles of power lines. As part of providing exceptional service and value to their...

Climate change has increased average temperatures, increased the occurrence and length of heat waves, increased drought conditions and increased extreme one-day precipitation events, and those conditions have stressed an already aging electrical grid, causing power...