trusted advisor Articles

Installing Level 2 Charger Increases Satisfaction, But is Disjointed Process

With transportation accounting for the greatest percentage of greenhouse gas emissions, and electrification of the sector as a common solution to achieving state and utility decarbonization goals, the importance of electric vehicle adoption is well understood by...

Improve Satisfaction by Offering Recommendations from a Trusted Advisor

The energy industry is transforming from the bottom up, and consumers expect personalized recommendations that echoes their experiences with companies such as Netflix and Amazon.

Improve Satisfaction by Offering Recommendations from a Trusted Advisor

by Kimberly Dailey | Cooperative of the Future, CSAT, Customer Service, Engagement, Knowledge Center, Millennials, Renewables, White Papers

Energy providers must look beyond simply supplying a commodity in an industry that is undergoing rapid and...

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