For more than 20 years, HomeServe USA (HomeServe) has been a leading provider of energy provider-sponsored residential installation and repair services and home protection plans, currently delivering home solutions to nearly 5 million customers. HomeServe understands co-op challenges and opportunities and is actively developing new products and turnkey solutions to support residential electric vehicle charging and high-efficiency heating and cooling, to name a few.
Partnering with HomeServe to launch a home solutions program can generate revenue to help subsidize and advance cooperative objectives, including demand-side management and low-to-moderate-income (LMI) initiatives. Our partners have seen an increase in overall member satisfaction connected to enhanced member education and engagement, as well as the exceptional service provided by HomeServe to co-op members at all touchpoints.
- HomeServe has been serving customers in North America since 2003.
- We partner with over 1,200 utilities, co-ops, and municipalities in the U.S. and Canada.
- We provide service to nearly than 5 million customers, with more than 8.5 million contracts.
Home Protection Plans
LMI Solutions
(Low-to-Moderate Incomes)
Utility Marketplace
Partnering with HomeServe
Implementing and managing effective home solutions programs requires a considerable investment, additional technologies and dedicated resources. With HomeServe, cooperatives maintain control over the program while their members gain access to our best-in class expertise in every aspect of program management:
- Extensive educational marketing from a dedicated team of over 75 in-house experts
- Service delivery and billing infrastructure
- Award-winning, U.S.-based 640+ seat contact center
- Local network of over 2,300 rigorously vetted contractor firms across various trades available to serve customers
Upcoming Events
[tribe_events_list limit=”2″]
Home Protection Plans
HomeServe offers a comprehensive suite of home protection plans for the repair and maintenance of a wide range of energy- and water-related lines and systems.
LMI Solutions (Low-to-Moderate Income)
A unique LMI program, entirely funded by HomeServe instead of ratepayers, enables co-ops to provide low- or no-cost plans and emergency repairs for LMI members while delivering peace of mind to all members.
Utility Marketplace
HomeServe products can be integrated to utility online marketplaces to complement their offerings and create a more cohesive member experience.
Latest Blog Posts
EnergyUnited’s Josh Cleveland Speaks on Benefits of Partnering
Josh Cleveland from EnergyUnited speaks about the benefits of partnering with HomeServe, giving a brief history the cooperative's needs and goals and the Utility’s performance in Repairs Completed, Customer Savings for their members, and increased Customer...
Increase In Extreme Cold Events Posing New Challenges for Cooperatives
While it’s intuitive to link the warming of the planet with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that...
HomeServe Reflects on a Year of Protecting Homeowners and Supporting Communities
Looking back at 2023, HomeServe has much to celebrate. In addition to marking our 20th year in business, HomeServe has added over 100 new utility and municipal partners. We look forward to working with them to protect homeowners, promote local economic growth, bolster...